We offer UK-wide delivery for floral bouquets at £5.95. You can also choose to collect any order - bouquets or otherwise - from our Forest Hill studio free of charge.

You can choose for deliveries to arrive on Thursday or Friday. You can select your preferred day when making your purchase.

Note, the cut off for Thursday delivery is midday on Tuesday, and for Friday delivery is midday on Wednesday.

If you would like to order for a date further in advance or to discuss Next Day delivery, or for any other questions, please get in touch at orders@yolly.co.uk.

Delivery for all other products is charged at £8 for Express and £4 for Standard. This is a separate charge as flowers and products are packaged and shipped separately.

Orders to be delivered outside of our area will need to be a minimum of £250.

Due to our produce being perishable, unfortunately we cannot offer DPD redelivery. It is the customers' responsibility to offer a safe place or an alternative option via the DPD app that is sent to the recipient prior to delivery.

If the second attempted delivery fails due to the recipient not being in, the product will be returned to us for composting, and no refund is offered.

Please therefore ensure a correct address is provided with the an accurate contact number when placing your order.

Please write clearly in the Notes boxes on the Cart/Basket page any additional delivery information. We are a small team and emails are often not seen immediately so please do write all the relevant information on your online order.

If you think the recipient won't be in on the day, please add a safe place and relevant contact numbers. Please note the courier may not leave the package if no one is in, so you must check tracking for any updates as once the package has left us it is out of our control.

You will receive a shipping confirmation email from us when your order has been collected by DPD. This email will include a tracking number allowing you to see the progress of your delivery. 

We do not accept any responsibility for loss or damage to bouquets that have been left outside of the property due to the recipient not being in at time of delivery, and sadly cannot offer redelivery. We cannot give specific time for overnight delivery as this is set by DPD or DHL and you will get a notification of a time slot.

Your delivery will arrive with a hand-written message, packaged in a box, and with wet paper around the stems. To help prolong the life of your flowers please place them in cool fresh water on arrival, cut the stems to refresh, if some stems have drooped, you can simply blanch for a few seconds in a small amount of boiling water, then place in shade in cool deep water for 24hrs, the next day they will have perked up...I promise. Wash your vase with a small amount of bleach and rinse it out, then place out of direct sun and away from radiators.