Valentine's Day Delivery Information
All online orders for Valentine's Day must be placed by Thursday 12th February. Orders will be delivered locally on Sunday 13th and on the morning of Monday 14th.
If you think the recipient won't be in on the day, please add in a safe place to leave the order and their phone number on the cart page.
Please send an email to email@example.com if you have any questions.
We deliver bouquets within London for same day delivery on Thursdays, Fridays, and Saturdays, and to mainland UK addresses the next day. Cut off for local same day deliveries is 3pm.
Please write any additional delivery information in the notes box on this page. We are a small team and emails are often not seen immediately so please do write all the relevant information on your online order.
Your delivery will arrive with a hand-written message, packaged in a box, and with wet paper around the stems. To help prolong the life of your flowers please place them in cool fresh water on arrival, cut the stems to refresh, wash your vase with a small amount of bleach and rinse it out, then place out of direct sun and away from radiators.
We do not accept any responsibility for loss or damage to bouquets that have been left outside of the property due to the recipient not being in at time of delivery. Please provide the phone numbers of both yourself and the recipient in case we cannot gain access to the building. Please let us know a safe place for your flowers to be left.
Delivery distances and costs
All delivery distances from our shop in Forest Hill, 59 Dartmouth Road, SE23 3HN.
Fresh flower deliveries:
Local Delivery - Within 1 mile - £3.50
Local Delivery - 1-2 miles - £5.00
Courier Delivery - Between 2-3 miles - £10
Courier Delivery - Between 3-5 miles - £15
Courier Delivery - Between 5-6 miles - £20
DPD Next Day Delivery Anytime - 6+ miles - £10
DPD Next Day Delivery Before 12pm - 6+ miles - £19
DPD Next Day Delivery Before 10am - 6+ miles - £22
Small objects, cards etc. (under 500g)
DPD Next Day Delivery Anytime - UK flat rate - £5
All of our local deliveries are booked in with a courier for delivery on Thursday, Friday, and Saturday every week. If you need flowers delivered on a different day, please email firstname.lastname@example.org
All DPD orders are only shipped Monday - Wednesday.
If you place an order with DPD delivery on Thursday or Friday, your order will be shipped on Monday.
Orders will be booked for collection the day after your order is placed and delivered the following day, therefore please allow 48 hours for delivery.
You will receive a shipping confirmation email from us when your order has been collected by DPD. This email will include a tracking number allowing you to see the progress of your delivery.
Please note: All orders with DPD are delivered the next working day, therefore if you need an order by Saturday we advise ordering on or before Wednesday to receive your order on time.